Zenko Group

Zenko Group is a European outsourcing contact center with over 11 years of experience providing tailored customer support and business process outsourcing solutions for clients across the US, Canada, and Europe.

We specialize in helping companies of all sizes — from growing startups to established enterprises — scale their operations without increasing overhead. Our services include 24/7 inbound and outbound support via calls, chat, email, and social media, as well as after-hours coverage, multilingual support, and both dedicated and shared agent models.

Zenko Group also delivers sales support, lead nurturing, customer retention programs, and reactivation campaigns designed to boost client engagement and drive measurable results.

Our onboarding process enables projects to launch within 3–14 days, and our clients benefit from a dedicated Project Manager and Quality Assurance specialist ensuring consistent performance. With ongoing partnerships, including a long-term Canadian client supported by over 20 agents for more than two years, Zenko Group has built a reputation for reliability, flexibility, and cost efficiency — offering European-level service quality at competitive global rates.