XCD IT

XCD IT is a Brisbane-based managed service provider and cybersecurity specialist with over 20 years of experience supporting small and medium businesses across South-East Queensland and Sydney. Founded in 2005, we partner with more than 100 SMBs in finance, mortgage broking, real estate, professional services, manufacturing, and hospitality, where downtime, data breaches, and compliance failures carry real consequences. Our managed services model gives clients predictable costs, proactive monitoring, and a team that knows their environment inside out. We run Datto RMM across our entire fleet, giving us the visibility to catch and resolve issues before they become problems. Most of our clients never know we were there. On the cybersecurity side, we go beyond antivirus and firewalls. We work to the ASD Essential Eight and SMB1001 frameworks, helping businesses demonstrate genuine security maturity and not just tick boxes. Whether it's vulnerability assessments, staff awareness training, email security, or incident response planning, we build practical defences that work for businesses without a dedicated IT security team. We are SMB1001 Gold Certified. We hold Microsoft Partner status and are experienced across the full Microsoft 365 ecosystem, from deployment and licensing to Copilot adoption, security configuration, and ongoing support. What sets us apart is accountability. We're not a call centre. When something goes wrong, you speak to someone who knows your systems and can fix the problem, not log a ticket into the void. XCD IT. Exceeding your expectations since 2005.