VTS IT

VTS IT is a Sydney-based Managed Service Provider (MSP) delivering fixed-cost IT support, cybersecurity, cloud solutions, and digital infrastructure to Australian businesses. Founded in 2008, we specialise in helping small to medium enterprises take control of their technology through predictable pricing, expert support, and a proactive approach to risk. Our clients operate in sectors where stability, compliance, and uptime matter — including healthcare, construction, education, professional services, and not-for-profit. With a local support team and national reach, we offer both remote and onsite services tailored to your environment and growth stage. Our core services include: • Managed IT Support (24/7 monitoring and helpdesk) • Cybersecurity services (MDR, EDR, antivirus, and ransomware protection) • Microsoft 365 support and cloud migration • Hardware-as-a-Service (HaaS) • Business continuity and disaster recovery • Network management and infrastructure projects What sets us apart is our fixed-cost support model — designed to eliminate billing surprises and encourage true partnership. We don’t just react to problems — we work to prevent them. And when issues arise, our clients deal directly with experienced engineers, not ticket queues. VTS IT is part of the broader VTS IT Group, which includes S365 — a service focused on helping individual professionals and small businesses get the most from Microsoft 365 and Google Workspace. From initial setup to advanced configuration and security hardening, S365 delivers practical, one-on-one IT support for clients without in-house teams. We also operate NT MSP, providing managed IT services tailored for businesses in the Northern Territory, with a strong focus on remote support, regional access, and reliable infrastructure. We’re Australian-owned, independent, and deeply committed to client satisfaction. Our long-standing relationships are built on trust, technical clarity and a shared drive to evolve with technology.