Unemployment Services Corporation

Unemployment Services Corporation (USC) is a full-service unemployment claims management firm that owns the entire unemployment process end-to-end for employers across all 52 U.S. jurisdictions. Founded in 1976 and headquartered in Mashpee, Massachusetts, USC replaces internal HR burden, fragmented vendors, and DIY software with a single managed partnership that delivers measurable financial results.

What We Do

USC handles every stage of the unemployment lifecycle so employers never have to touch a claim, attend a hearing, or audit a charge statement again:

Claims Management: Every claim notice routed, reviewed, and responded to with jurisdiction-specific strategy. 100% of administrative burden removed.

Hearings and Appeals: Professional legal representation at every level. USC appears on behalf of the employer. The employer does not prepare or attend.

ChargeShield Charge Recovery: Every benefit charge statement audited, every reimbursable bill validated, and every avoidable cost contested before it impacts the employer's SUTA tax rate.

Compliance and Risk: End-to-end compliance oversight across all jurisdictions, including determinations and appeals defense.

Real-Time Employer Portal: Live dashboard showing claims activity, charge analysis, hearing schedules, and financial impact reporting.

Who We Serve

USC works with employers ranging from 50 to 50,000+ employees, with deep expertise in high-turnover industries including healthcare, staffing, retail, hospitality, and logistics. We support both contributory and reimbursable employers, including complex multi-state and multi-EIN structures.

Proven Results

Since 1976, USC has avoided over $1 billion in employer unemployment liability. Our clients see measurable reductions in SUTA tax rates, avoidable benefit charges, and internal administrative spend within the first year of partnership.