Sybrid Private Limited

Sybrid (Pvt) Ltd., a Lakson Group company, is a leading IT solutions and BPO provider established in 2008. Headquartered in Pakistan with a strong presence in the USA and UAE, Sybrid empowers businesses through comprehensive, technology-driven services.

Sybrid's diverse portfolio includes:

Managed IT Services: End-to-end IT infrastructure management, cybersecurity, and cloud solutions.

Software & App Development: Custom mobile and web application development.Healthcare Solutions (SybridMD): Medical billing, RCM, and practice management for over 100 medical practices across 22 states.

Digital Marketing & Creative Services: Digital marketing, content creation, animations, and game development.

Business Process Outsourcing (BPO): 24/7 multilingual customer care, virtual assistance, and back-office support.

Market Research & Analytics: In-depth market research using CATI, CAWI, and CAPI.

Sybrid's innovative products include:

Syhox: Cloud-hosted IP-PBX for call centers, ensuring 99% SLA uptime.

Syvox: Enterprise call center IP telephony solution, productivity-enhancing.

SyDesk: Customizable ticketing system for faster resolution and insights.

Human Capital Management System (HCM): Centralized HR data management with embedded workflow.

Wisdom: Hospitality/retail suite for automation, monitoring, and analysis.

AuditPro: Automates audit planning, checklists, reports, and strategic planning.

Recognized for excellence, Sybrid partners with McDonald's, Unilever, Telenor Microfinance Bank, and Colgate Palmolive, and collaborates strategically with Pakistan Single Window (PSW). With offices in over 10 Pakistani cities and international operations, Sybrid employs over 2,000 professionals globally.