Support Online Sp z o.o.

Support Online is a managed IT services provider founded in 2002, delivering enterprise-grade technology support to businesses across Poland, Germany and the United Kingdom. With a team of 100+ certified engineers, we take full ownership of our clients' IT infrastructure — so they can focus on running their business instead of worrying about technology.

We answer the phone in 18 seconds. Day or night, weekday or holiday — our helpdesk operates 24/7 with on-site engineer visits included. That's not a promise. It's our standard.

Our services cover the full spectrum of business IT needs: comprehensive IT outsourcing, cybersecurity (NIS2 and UoKSC2 compliance, SIEM/SOC, phishing simulations, BCP/DRP), server administration across Hyper-V, VMware and Proxmox environments, Microsoft 365 deployments, cloud migrations, AI-based workflow automation, IT audits and strategic advisory.

We work with companies that can't afford downtime — across finance, energy, FMCG, healthcare and professional services. Our client portfolio includes international brands who trust us with their most critical systems.

Certified Microsoft Partner, CrowdStrike Partner, ISO 27001 certified. Lead Auditors ISO/IEC 27001:2022 on staff. Technology partners include Cisco, Fortinet, SentinelOne, Dell, HP, Veeam, ESET and Bitdefender.

When something breaks at 3am, we're already on it.