SS Support Network

SS Support Network is a US-based BPO and call center company providing dedicated, HIPAA-trained remote agents to healthcare organizations across the United States. Founded in 2020 and headquartered in Vancouver, Washington, we serve as the full back-office for Non-Emergency Medical Transportation (NEMT) providers, home care agencies, clinics, labs, and other healthcare businesses.

Our services include:

• 24/7 dispatching and trip scheduling
• Inbound and outbound call handling / customer support
• Broker portal management and trip bidding (Modivcare, MTM, Veyo, Access2Care and more)
• Medicaid/Medicare enrollment and provider credentialing
• Medical billing, claims, and accounts receivable
• Driver hiring, compliance, and follow-ups
• Virtual assistants, marketing, and healthcare website development

Every client gets a dedicated agent trained on their systems and branded as part of their own team. We have run the complete backend for leading US NEMT providers for over two years — handling calls, drivers, routes, dispatching, scheduling, broker relations, and billing — and helped one client expand from a single state to multiple states with no late drivers and no waiting patients.

Flexible month-to-month terms, no setup fees, and backup coverage included. Whether you need one agent or a full team, we scale with you.