SOMD Operations, LLC

SOMD Operations builds and operates AI-powered automation systems for home service contractors — HVAC, plumbing, electrical, roofing, and landscaping businesses in Southern Maryland and the DC/Maryland/Virginia region.

The platform eliminates the two biggest sources of lost revenue for contractors: missed calls and slow follow-up. When a call goes unanswered, the system automatically texts the caller within seconds, qualifies their need through AI conversation, and logs the contact to a live CRM dashboard — no manual action required.

Core capabilities include:- Missed-call instant text-back with AI SMS qualification- Jordan AI voice receptionist — answers live calls, books appointments, greets returning callers by name- 4-step automated follow-up sequences (SMS + email, through day 7)- Google Calendar integration for live appointment booking- Support ticketing with SLA tracking and breach alerts- FSM sync with Jobber and Housecall Pro- Weekly performance digest and lead CRM dashboard

Subscription plans start at $797/month (Core), $1,297/month (Business), and $2,197/month (Operations). All plans are month-to-month with no long-term contracts. New clients are deployed and live within 7–30 days depending on tier.

SOMD Operations serves St. Mary's County, Charles County, and Calvert County, with remote availability for contractors across the broader region.

Contact: | 240-256-6080Book a consultation: somdoperations.com/consultation