Snapscale

Snapscale is a healthcare virtual assistant company. For more than twenty years we have built dedicated, HIPAA-compliant offshore teams for US medical practices.

Every VA works for one practice only. We never pool staff or rotate people between accounts. Your VA learns your EMR, your workflows, and your payers, and they stay.

We support roughly 150 practices with about 280 client-facing team members across the Philippines, India, and Mexico. Physical therapy is our largest specialty, alongside ophthalmology, direct primary care, and audiology.

Our VAs handle front desk and phone coverage, scheduling, insurance verification and prior authorization, medical billing and revenue cycle management, scribing, intake, and back-office administration.

Recruiting, training, HIPAA compliance, IT security, and backup coverage are all ours to run. You get a teammate with a company behind them.

The same infrastructure supports customer service, software development, and SEO and digital marketing clients outside healthcare.