The SMS Coach, Justin H Mueller

Justin H Mueller, known professionally as The SMS Coach, is an elite independent SMS Compliance Consultant and Omnichannel Marketing Strategist. With deep expertise across SMS, MMS, and OTT messaging, Justin helps Fortune 50 enterprises, fast-growing SMBs, global CPaaS providers, marketing agencies, and VC firms navigate complex global regulations (TCPA, CTIA, GDPR, CASL, HIPAA) with clarity and confidence.

Leveraging advanced AI-driven tools, exceptional pattern recognition skills, and bilingual cultural fluency (English/Spanish), Justin uniquely converts compliance complexities into strategic growth opportunities. His results speak clearly: 154% growth in SMS volume, zero compliance-related lawsuits or program shutdowns under his guidance, and a 67% improvement in SMS program launch timelines.

His impressive background includes senior roles at Klaviyo, Sinch, and SimpleTexting, directly managing high-profile accounts, including two of the world’s largest tech companies. A TEDx speaker and former LinkedIn Top Community Voice (Mobile Communications), Justin’s thought leadership has set industry benchmarks for SMS compliance best practices.

Justin’s mission is to offer proactive, empathy-driven compliance support. He ensures clients not only understand compliance clearly—but leverage it strategically.