SMCBPO

As a Small & Medium Enterprise (SME) ourselves, we understand the pains of running and managing one. There are constant challenges such as difficulty in employing and retaining staff, multi-tasking managers handling high volumes of emails with no time to deal with the important aspect of your business. Hence, we aim to serve SMEs of different needs with a highly trained and committed bilingual outsourcing team.

Our team is based both in Singapore and China. This allows us to use Singapore as a base to reach out to global clients and yet offering a competitive English and Chinese language outsourcing service from China. Our Advantages: Multi-tasking Bilingual team to attend to both your English and Chinese customer’s needs. Qualified Customer Service team guaranteed to ensure the highest level of Customer experience. PDPA and GDPR best practices, ensuring that your customers’ data are secure. Bespoke outsourcing for complicate processes and multitasking positions Cost effective outsourcing solutions for SMEs