SIMETRIX SOLUTIONS

Customer operations and BPO. XLA

AI & LLM Development Call Centers & BPO Fair Lawn, United States

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About SIMETRIX SOLUTIONS

Simetrix Solutions is a customer operations and business process outsourcing (BPO) partner helping organizations deliver exceptional customer experiences through customer support, technical support, retention, back-office services, quality assurance, and workforce management. Simetrix provides real-time visibility across 100% of customer interactions and measures performance through Experience Level Agreements (XLA), helping organizations improve customer experience beyond traditional service-level metrics. By combining operational expertise with AI-enabled insights, Simetrix helps organizations increase customer satisfaction, improve efficiency, and reduce operational risk. ISO 9001 and ISO 27001 certified.

Services

Capabilities listed on this profile.

Call Center ServicesCustomer Service OutsourcingBack Office Outsourcing

Pricing

Self-reported by the listing.

Min. project

$25,000+

Team & locations

Fair Lawn, United States50 - 249 employeesFounded 2010More agencies here →

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