Setu 360

Setu 360 is a WhatsApp Business API and automation platform built for Indian businesses. As an Official Meta Business Partner, we help SMBs, enterprises, D2C brands, real estate firms, educational institutions, healthcare providers, and government organizations automate customer communication on WhatsApp at scale.

Our platform provides everything businesses need to turn WhatsApp into a complete sales, support, and marketing engine:

No-Code Chatbot Builder: Create automated conversation flows for lead capture, customer support, FAQ handling, and appointment booking without any coding.

Bulk Broadcasting: Send Meta-approved WhatsApp campaigns to unlimited contacts with rich media, interactive buttons, and detailed engagement analytics.

Shared Team Inbox: Multi-agent support with smart routing, department-based assignment, role-based access, and agent performance tracking on one WhatsApp number.

WhatsApp Payments: Collect payments via UPI, net banking, credit and debit cards directly inside WhatsApp conversations. Integrated with Razorpay, PayU, and Zakpay.

Lead Management CRM: Capture leads from Click-to-WhatsApp ads, websites, QR codes, and forms with automatic tagging, scoring, and routing to sales agents.

Automation Workflows: Abandoned cart recovery, drip campaigns, appointment reminders, order updates, and follow-up sequences triggered automatically.

We integrate with Shopify, WooCommerce, HubSpot, Zoho CRM, Razorpay, Tally, Shiprocke and many more.

Pricing starts at Rs 1499/month (Basic, 2 agents) and Rs 5899/month (Pro, 5 agents). Enterprise plans available with custom pricing, unlimited agents, and dedicated account management.

Headquartered at iStart Incubation Nest, Jodhpur, Rajasthan. Serving businesses across India.