RAM BPO

RAM BPO builds dedicated, fully-managed nearshore teams in Medellín, Colombia for U.S. companies — so you direct the work while we handle recruiting, payroll, benefits, compliance, office space, and equipment.

What sets us apart is retention: under 3% attrition versus the 40-60% industry average. Your team stays, keeps your process knowledge, and grows with you. We go live in just 7-10 business days and deliver 25-30% all-in cost savings, with bilingual (B2+) talent operating in the U.S. East Coast time zone for real-time collaboration.

Our roots are in logistics and tech — trusted by Magaya, Freightsnap and Sizelabs — with expanding expertise in customer support, virtual assistants, 3PL back-office, legal, and professional services.

We measure success by how long clients stay. 100% client retention since 2021, with our longest partnership at 4 years and $3.3M+ managed. Not a vendor — an extension of your team.