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About Rakibul Islam
I started in 2010 with a single CRM project on Upwork. Fourteen years, 50+ implementations, and 21,000+ logged hours later — I'm the Marketing Automation Specialist at New Zealand Trade and Enterprise (NZTE), helping NZ's most ambitious businesses grow globally.
I've run Zendesk for 1,000+ agents at Upwork Inc. I've built Shopify stores serving millions of customers. I've migrated 150,000 tickets between platforms without losing a single record. My clients are in the USA, Canada, UK, Australia, South Africa, and New Zealand.
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