Ragnarok IT Services

Ragnarok IT Services is a B2B IT infrastructure, helpdesk support, and managed services provider. We help businesses build, secure, and optimize their daily IT operations with high-availability systems, robust network architecture, and responsive technical support.

Whether you need tier 1-3 B2B helpdesk support, remote engineering, complete server management, or custom network setups, we deliver scalable and secure technical solutions tailored to your operational needs.

Core Competencies:• B2B Helpdesk & Technical Support: End-user workstation troubleshooting, remote desktop assistance, OS/application support, user onboarding, and IT service desk operations.• Network Engineering & Infrastructure: MikroTik RouterOS, Ubiquiti UniFi, Site-to-Site VPNs, network security, and performance tuning.• Server & Infrastructure Administration: Linux (Ubuntu, Debian, AlmaLinux) and Windows Server deployment, management, and hardening.• Proactive Infrastructure Monitoring: Enterprise Zabbix setup, custom alerting, SLA tracking, and performance optimization.• Telephony & VoIP Systems: Asterisk and FreePBX configuration, routing, and troubleshooting.• Web Development & Hosting: Custom WordPress development, B2B SEO strategies, and managed web hosting.

Engagement Models:We support international clients through monthly SLA retainer support, dedicated helpdesk outsourcing, project-based engineering, and remote white-label consulting for MSPs.