Phoenix Virtual Solutions

Phoenix Virtual Solutions provides dedicated Virtual Medical Assistants (VMAs) to U.S. healthcare providers, including home health agencies, hospice organizations, medical practices, and healthcare management companies. Our professionals handle essential back-office functions, helping organizations reduce administrative burdens, improve efficiency, and focus on delivering exceptional patient care.

Our CEO brings more than a decade of healthcare leadership experience with Providence Health & Services and Molina Healthcare, where she managed hospice operations and offshore teams. This firsthand operational expertise enables us to understand the compliance, workflow, and staffing challenges healthcare organizations face every day.

We provide support for:

• Front desk operations, appointment scheduling, and patient support
• Benefits verification, eligibility checks, and prior authorizations
• Medical records management and data entry
• Patient care coordination
• Medical billing, claims follow-up, and collections
• Bookkeeping and accounting
• Healthcare digital marketing

Why Phoenix Virtual Solutions?

• Dedicated VMAs assigned exclusively to your organization
• HIPAA-trained professionals experienced in healthcare workflows
• Real-time support aligned with U.S. business hours
• Ongoing supervision, coaching, and quality assurance
• Fast replacement guarantee when needed
• Access to Registered Nurses (RNs) and Certified Medical Administrative Assistants (CMAAs)
• Satisfaction guarantee backed by responsive client support

Healthcare organizations can reduce back-office labor costs by up to 60%, depending on staffing needs and workflows. At Phoenix Virtual Solutions, we combine experienced healthcare talent with proven management, accountability, and operational oversight to become a trusted extension of your team. Our mission is to help healthcare providers streamline operations, improve productivity, and deliver outstanding patient care while supporting long-term growth.