Pacific Technology Solutions Ltd

Pacific Technology Solutions Ltd is a UK-based IT support and infrastructure consultancy, founded in 2025 and headquartered in London, specialising in managed IT for hospitality and complex operational buildings — backed by 20+ years of hands-on technology delivery from our founder's work at Pacific Infotech UK Ltd.

We are a hospitality IT specialist first: we work with hotels, serviced apartments, co-living spaces, multi-dwelling units, build-to-rent and student accommodation, where the network has to run every hour of the day and downtime is never just a ticket. Alongside that, we deliver general business IT support to financial services, accounting firms, recruitment agencies, law firms, construction, charities and marketing agencies across the UK and EU.

Our services include:

Managed IT Support — 24×7 helpdesk, monitoring, patching and vendor coordination, with a named Service Delivery Manager and defined SLAs

Wi-Fi & Network Infrastructure — Predictive RF surveys, enterprise Wi-Fi deployment (Ruckus, Cisco Meraki, Aruba, UniFi), core switching and VLAN architecture

PMS & IPTV Integration — Opera FIAS and MEWS integration, in-room IPTV across Philips, Samsung and LG platforms

Cyber Security & Disaster Recovery — Endpoint protection, SIEM/SOAR, firewall architecture, Veeam-powered backup and DR

Cloud & Microsoft 365 — Azure, SharePoint, Entra ID, Copilot rollout with identity controls

VoIP & Telephony, CCTV, and New-Build IT Consultancy — RIBA-stage technology planning for new developments

We don't do generic IT with hospitality bolted on — we're built for it. Every engagement starts with a free Gap Analysis: a senior engineer walks the property, no sales pitch, and delivers a short written summary of what's actually going on before any proposal is made.

Get in touch to discuss how we can support your property or business.