Opsis

Opsis: Turning CRM from Cost Centre to Growth Engine

For more than 21 years, Opsis has helped ambitious mid-sized organisations transform how they manage clients, members, and stakeholders through Microsoft Dynamics 365 and the Power Platform. We partner with organisations of 10 to 200 client-facing staff—businesses, not-for-profits, and professional associations—who want clarity, governance, and measurable growth from their CRM investments.

Unlike large consultancies that sell complexity, Opsis delivers clarity. We start with strategy—defining the outcomes your leadership team needs—and then design, implement, and support Dynamics 365 to achieve them. Our structured “Nine D’s” methodology, deep technical expertise, and hands-on training ensure that your team understands not only what the system does but why it matters to your business model.

From CRM strategy and roadmap design to implementation, integration (Xero, MYOB, BC, M365), user adoption, training, and managed support, Opsis provides the end-to-end expertise needed to make CRM a growth platform. We help executives gain real-time insight, streamline processes, and empower their teams to deliver better client experiences.

As Microsoft Certified Trainers and former MVPs, our consultants bridge the gap between business goals and technology capability. We are independent, transparent, and fiercely committed to client success—often rescuing projects that others leave behind.

At Opsis, we believe every CRM project should deliver a pot of gold at the end of the rainbow: measurable value, confident users, and a system that drives revenue growth and strategic advantage.