OfficeEarth

A global company offering local services no matter where you are, geographically. So we won’t off-shore calls or compromise on quality.

We will answer your important calls with a real person and deal with the call, based on rules that you customise for this specific call type.

You set up an unlimited number of scenarios for all your different call types and our technology crunches all the variations in real-time using our A.I engine to determine the appropriate outcome for the call and the relevant details which;

• Need to be captured from the caller,
• Information which needs to be provided to the caller

Determine the appropriate person or department who needs to be notified of the call for future follow up.

All this while having a constant feedback loop between you the client, our platform and the operators answering the calls.

Forget about services that offer simple and standard message taking, with a one-size-fits-all approach to scripting, your business is unique and your needs are specific, so don't settle for a service where you need to change your processes to adapt to their system.

Choose OfficeEarth, and we will not only provide you with a world leading service which is fully transparent (you can listen to all your calls in your dashboard), we will do so quickly (over 97% of calls answered under 10 seconds with majority answered under 3 seconds) and we won't keep you as a client because of a contract (we don't have ongoing contracts, just a pre-paid plan) but because we will become an extension of your team and you'll wonder how you ever worked without us in your corner.

Let us be your SuperPower as countless other SME's and Fortune 500 companies have in their arsenal.