NexAura

NexAura is a UK-based AI consultancy and product development company that helps businesses and public sector organisations use artificial intelligence, data, and custom software to solve real operational challenges and deliver measurable results.

We help clients improve customer experience, reduce costs, streamline operations, and make better decisions. Our services include AI strategy, custom software development, business intelligence, machine learning, retrieval-augmented generation (RAG), workflow automation, and voice AI.

We focus on practical, commercially driven solutions rather than technology for its own sake. Our work includes:

AI chatbots and virtual assistants for customer service and internal support

Knowledge assistants that provide natural language access to documents, policies, and operational data

• Business intelligence dashboards and analytics platforms
• Workflow automation solutions
• Custom SaaS applications and internal business tools
• Predictive analytics and machine learning models

We have developed several proprietary products:

UMAR (Unified Model for Agent Readiness) – An AI-powered contact centre quality assurance and training platform that automates call evaluations and delivers voice-based agent simulations.

PRISM (Pricing and Promotions Intelligence System) – A retail analytics platform that models price elasticity, promotional uplift, cannibalisation, halo effects, and margin impact.

AI-Enabled Healthcare Management System – A multi-tenant healthcare platform with electronic medical records, AI clinical transcription, and operational dashboards.

Our leadership team brings experience from Vodafone, Morrisons, Lloyds Banking Group, Turner & Townsend, and Northumbrian Water. We serve clients across retail, healthcare, telecommunications, legal services, e-commerce, education, and government.

Whether you need an AI roadmap, a proof of concept, or a production-ready solution, NexAura combines strategic thinking with hands-on delivery to turn ideas into impac