Nerv (Now Hikko)

Nerv is now Hikko after merging with Nimacloud.

https://hikko.is/

Nerv (prev. ALAN, acq. by Delivery Hero) is a technology company that specializes in automated customer service. We enable businesses to automate transactions at scale, enhancing the customer experience by providing seamless support with AI-powered virtual assistants. Our solutions combine self-service with human and proactive support. As a result, companies can manage high support volume effortlessly, boosting sales, reducing costs, and improving customer satisfaction. Through a consultative methodology, we identify your challenges and the best solution to achieve your goals. Our world-class product suites include: help center, conversational for banking and e-commerce, and custom-made solutions. With high go-to-market speed and easy integration into existing enterprise systems, nerv's solutions have been implemented in +30 countries, 3 continents, and 12 different languages.