My Business Care Team

Never Miss a Patient Call Again

AI & LLM Development Call Centers & BPO

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About My Business Care Team

My Business Care Team (MyBCAT) is a HIPAA-compliant medical answering service built specifically for healthcare practices. We specialize in optometry, dental, veterinary, and urgent care.

What Makes Us Different: - Direct EHR Integration – Appointments booked directly into your practice management system - Founded by a Healthcare Provider – Our CEO is a practicing optometrist who built this after experiencing the pain of missed patient calls firsthand - Healthcare-Trained Staff – Our team understands medical terminology and patient communication - 24/7 Live Answering – No voicemail, no bots, just real people helping your patients

Results: On average, our clients recover 40+ appointments per month that would have been lost to voicemail. 87% of patients hang up when they reach a medical voicemail—we make sure that doesn't happen.

We serve 80+ healthcare practices nationwide and handle everything from appointment scheduling to after-hours triage to patient intake.

Services

Capabilities listed on this profile.

Call Center ServicesBack Office Outsourcing

Pricing

Self-reported by the listing.

Min. project

$25,000+

Team & locations

Location not listed50 - 249 employeesFounded 2022

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