Media Pillars LLC

Media Pillars is a veteran-owned digital agency in Upstate New York that helps local service businesses get found in Google, Google AI Overviews and ChatGPT — and then capture every lead those searches produce. Founded in 2015 by Frank Davis, a service-disabled veteran with 23 years of military service and a marketing degree, we work with 35+ local businesses on active monthly plans and hold a 4.9-star average across 44+ verified Google and Yelp reviews. WHAT WE DO Local SEO & AI Search Optimization — Google Business Profile management, service-area optimization, and content structured so AI assistants can read, trust and recommend our clients. Front Office Automation — 24/7 AI receptionist, missed-call text-back within 60 seconds, appointment booking, and automated review generation. Website Design & Development — WordPress and high-speed static sites, quoted flat and in writing. WooCommerce and Square e-commerce. Reputation Management — review generation, monitoring and response across Google and Apple Maps. HOW WE'RE DIFFERENT Published pricing. Every price is public on our website before any sales call — no custom quotes, no percentage markup on ad spend, no per-lead fees, no undisclosed vendor margin. No contracts. Every plan is month to month with 30 days' notice. No annual terms, no early-termination penalties. You own everything. Domain, hosting, website files, content, review history and customer data — all yours, transferred within 5 business days of a written request, whether you stay or leave. You hold owner-level access to your own GA4, Search Console and Google Business Profile; we're a user, never the owner. A named human. One account owner with a direct cell number. No ticket queue, no offshore help desk. We publish 14 written service standards with the remedy stated next to each — and we publish what we refuse to guarantee, because no one can promise a #1 ranking or control what ChatGPT says. CERTIFICATIONS