Kenway Consulting, LLC

Kenway Consulting is a management and technology consulting firm founded in 2004 with a single mission: to help and be helped. That principle shapes every engagement. We offer help when it's needed, accept it without judgment, and measure success by the value we create for our clients.

Our Guiding Principles center on integrity, quality, value, and respect. We focus on the means, not just the outcomes, and we only recommend work that serves our clients' interests. That means providing the right skills, at the right time, in the right volume, for the right duration, and nothing more.

We blend strategic advisory with hands-on delivery across six core practices:

Contact Center Solutions: IVR and routing design, CCaaS migrations, conversational AI, and test automation

• Salesforce: implementation, optimization, security assessments, and managed services
• AI & Generative AI: strategy, use case development, and responsible deployment

Business, Product & Digital Transformation: program leadership, change management, and product strategy

• Data & Analytics: data governance, data management, business intelligence, and analytics
• Agile: coaching, delivery, and enablement

Our clients span financial services, healthcare, insurance, telecommunications, higher education, and technology, ranging from mid-market organizations to Fortune 500 enterprises. Headquartered in Chicago with a growing international presence, Kenway has been recognized by Forbes as one of America's Best Management Consulting Firms and named a Best Place to Work by Crain's Chicago Business.

Whether you need high-level guidance or in-the-trenches execution, Kenway delivers actionable, results-driven support with integrity as its cornerstone.