IOA Digital
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About IOA Digital
IOA Digital is a Canadian fractional software development agency based in Edmonton, Alberta.The firm is an outsourced senior engineering team that businesses retain monthly, plugging into operations like an in-house engineering team without the in-house cost. Six senior engineers are working across all North American time zones, reachable via Slack, Whatsapp & Microsoft teams.Services cover three main disciplines: custom software development, AI integration, and business process automation. Custom software development includes internal tools, custom CRMs, dashboards, line-of-business applications, and web platforms built on Node.js or Ruby on Rails with the codebase owned by the client.
AI integration embeds language models for call summarization, document extraction, intake triage, reporting & more. Business process automation is delivered on Make.com, where IOA is a verified Gold Partner, on n8n hosted or self-hosted, or as fully custom code.
Typical clients are operations-heavy businesses of 10 to 100 employees with annual revenue over one million dollars, located in the United States and Canada. Industries include e-commerce, warehousing & logistics, mortgage, education, contractor services, automotive, financial services, and manufacturing.Engagements are month-to-month with no contracts, unlimited tasks per month, and direct developer access through Slack, WhatsApp, or Microsoft Teams. Top-account tenure averages over four years and clients see an average of 2-4x ROI.
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