Interactive

Australian owned and operated, Interactive is Australia's largest privately-owned IT services provider, delivering unrivalled expertise and exceptional service to over 2,500 customers. With local data centres, warehouses and field services right across Australia and New Zealand, we're the partner of choice for organizations that need fast, local response. We deliver:

Exceptional service that sets us apart: Our commitment to service excellence is proven through results: 96% first-time fix rates and market-leading NPS scores. Our Australian-based service desk answers calls in less than 6 seconds, 24/7/365 - we don't just talk about service.

Unrivalled technical expertise: With 600+ staff holding over 2,000 certifications in technologies from IBM and HP to AWS and Microsoft, we bring deep technical capability to every engagement. As a Cisco Gold and Microsoft Gold partner, we have access to the latest technologies from the biggest vendors globally. We support technologies, systems, and devices that vendors themselves do not—ensuring your entire infrastructure is covered.

Secure and compliant by design: Our processes and premises support the most robust security requirements. We maintain ISO9001 Quality Management Systems, ISO27001 Information Security Management, and ISO14001 Environmental Management certifications. Our risk-based approach to cyber security and expert team of specialists protect customers from global cyber events that occur daily.

Proven across industries: From manufacturing to finance, healthcare to entertainment, software development to government—we support organizations across every sector. Our 36 years of experience means we've seen it all and solved it all, giving you confidence in our ability to see it, solve it, and evolve it with you.