InOro

InOro.ai is a Polish AI-native platform delivering Conversation Intelligence, Voice Analytics, and VoiceBot solutions to enterprise clients across financial services, energy, insurance, and telecommunications.

Built for call center environments, InOro.ai transforms unstructured voice data — phone calls, voicebot sessions, customer interactions — into actionable business intelligence.

Our platform transcribes, scores, and analyzes every conversation at scale, enabling QA teams, operations leaders, and CX managers to make data-driven decisions in real time.

Core capabilities: • Speech-to-Text Engine: 99.2% accuracy, Polish and multilingual • Agent Scoring & QA Automation: AI-powered evaluation replacing manual call monitoring • Sentiment &

Emotion Analysis: real-time detection of customer frustration, objection patterns, and escalation signals • VoiceBot Analytics: performance dashboards for outbound and inbound AI voice campaigns • Manager Dashboards: KPI tracking across agents, teams, and campaigns •

Compliance Module: GDPR-native, PCI DSS, EU AI Act ready (Annex III) Unlike generic AI platforms, InOro.ai is purpose-built for the contact center — priced per minute of analyzed audio (not per agent seat), deployable in days, and hosted exclusively on EU infrastructure (Frankfurt).

Our clients typically reduce manual QA overhead by 40–60% within the first 90 days. Reference clients: AASA Polska (financial services), Tarczyński (FMCG), Elocity (energy/renewables), PZU (insurance — VoiceBot campaign).