HQ Solutions

HQ manages the IT infrastructure and security of growing businesses, replacing unpredictable technical failures with operational stability. For over 15 years, we have operated as the dedicated IT department for our clients, shifting their infrastructure from a reactive "break-fix" model to proactive, disciplined maintenance.

Our goal is simple: eliminate operational downtime, protect your profit margins, and provide complete financial predictability through a transparent, per-user monthly subscription.

Our Core Capabilities:

IT Managed Services & Helpdesk: Proactive 24/7 monitoring and strict Service Level Agreements (SLAs). We guarantee a maximum 1-hour intervention time for critical incidents (averaging 25 minutes in practice).

Cybersecurity & Data Protection: Practical, highly effective security hygiene, including verified cloud backups, disaster recovery, 2FA rollout, and NIS2 compliance readiness.

Business Continuity: We build and test recovery procedures based on your specific Recovery Time Objective (RTO) and Recovery Point Objective (RPO), ensuring a single hardware failure never halts your business.

Microsoft 365 Management: Tailored subscription tiers based on what your team actually uses—from basic communication to advanced endpoint protection and data-loss prevention.

IT Consulting & Auditing: Objective, on-site audits that inventory your critical systems and map out a clear, budget-conscious IT strategy.