Hortensia Tejero Saez

Freelance consultant specialising in digital marketing and conversational AI. 10+ years of experience working with SMEs and large corporations in France, Spain, Germany and internationally.

Concrete results for my clients: 40% reduction in customer service response time with AI chatbots, +300% Google Ads conversions, +60% social media follower growth in 6 months.

Conversational AI & Cognigy

5 years as Product Owner on global Cognigy deployments. Conversational flow design, LLM and RAG integration, team training. I bridge the strategic and technical dimensions — not a developer, but I know Cognigy inside out from a business perspective. I support both large enterprises managing Cognigy internally and technology consultancies needing expert input.

Digital Marketing & Growth

360° digital strategy, SEO/GEO, Google Ads, Meta Ads, LinkedIn Ads, social media and training. Specialised in GEO (Generative Engine Optimization) — optimising visibility for ChatGPT, Perplexity and Google AI Overviews. One of the most in-demand services today with very few specialists available.

Based in Versailles, France. Working remotely with clients across France, Spain, Germany and internationally. Languages: French, English, Spanish, German.