Headwaters Automation

Headwaters Automation is an AI and workflow automation consulting firm based in Portland, Oregon. We take repetitive manual work off small business teams and replace it with systems that keep running after we leave.

Engagements are fixed scope with written success criteria. No hourly billing, no retainer. Most projects run two to ten weeks and fall between $5,000 and $25,000. Every build includes a two-week unattended soak period before sign-off, plain-language documentation, and a handoff session.

Services: Automation Blueprint (two-week workflow audit ranked by ROI), custom AI agents with approval gates, workflow automation for lead pipelines and onboarding and billing, live reporting dashboards, AI setup and team training, and ongoing AI Operator support.

Industries to date: legal staffing, commercial real estate, and professional services. Founded by Tom Faries after nineteen-plus years at LinkedIn, Microsoft, and growth-stage startups.