Forward

Try Forward is a Shopify-only email, SMS, and WhatsApp marketing service. We run high-converting campaigns and automations for over 1,000 Shopify brands across fashion, beauty, food, and home goods. Every campaign is designed, written, and optimized by our team — you approve, we launch. What we handle for you: Email campaigns and newsletters built around your products SMS marketing with cart recovery, flash sales, and re-engagement WhatsApp marketing for high-intent, high-conversion touchpoints 50+ pre-built automations (welcome, abandoned cart, browse abandonment, post-purchase, win-back) Audience segmentation based on real Shopify buying behavior Free migration from Klaviyo, Mailchimp, or Omnisend in under 48 hours Deep reporting on every campaign, every channel Real results from real Shopify brands: 3.5x average return on every marketing dollar spent 47% average email open rate (industry standard is 21%) $8.2M in attributed revenue earned for our merchants in 2025 1,000+ Shopify stores actively running campaigns through us Why Shopify brands choose Forward over Klaviyo and Mailchimp: We were built only for Shopify. Every feature, every integration, every workflow is shaped around how Shopify stores actually sell. No generic templates forced to fit e-commerce. No per-contact fees that punish you for growing your list. And no waiting in support queues — our human team responds in under two minutes, 24/7. Whether you want us to fully manage your marketing or partner with your in-house team, we make sure your email, SMS, and WhatsApp work together to drive repeat sales.