Facet MSP

Facet MSP is a managed IT services provider built for growing SMBs and mid-market businesses that need enterprise-grade IT without the overhead of a full in-house team.

We handle your entire IT environment — proactively. That means 24/7 monitoring, US-based help desk, network and infrastructure management, cybersecurity and compliance, Microsoft 365 and cloud services, backup and disaster recovery, and fractional vCIO strategic planning. One flat monthly rate. No surprise invoices.

What makes us different: Facet MSP is a division of Facet Interactive, giving clients a single trusted partner across IT, digital, and AI practice areas. Our US-based technicians operate out of physical offices in Los Angeles, Miami, and Tampa — no offshore support, no outsourcing, just people who know your business.

We specialize in industries where IT requirements go beyond generic support: professional services, legal, healthcare, finance, and property management. Whether you need ABA compliance documentation for your law firm or HIPAA-conscious IT for your medical practice, we've built specialized playbooks for the sectors where it matters most.

Our onboarding process is transparent and structured — a full environment audit in week one, a custom IT roadmap by week three, and active monitoring and helpdesk coverage from day one of your agreement. Most clients are fully onboarded within 2–4 weeks.

Services include:- Help Desk & End-User Support- Network & Infrastructure Management- Cybersecurity & Compliance (EDR, threat monitoring, email security)- Cloud & Microsoft 365 Management- Backup & Disaster Recovery- vCIO & Strategic IT Planning

500+ users supported. 15+ years in business. SLA-backed and guaranteed.