EmpowerAll SEA Co Ltd

EmpowerAll SEA Co., Ltd. is an Enterprise Service Management (ESM) consultancy headquartered in Bangkok. Founded in Australia in 2017 and operating in Thailand since 2018, we help Thai enterprises implement, optimise and run ServiceNow – with consultants who live in Bangkok, speak Thai and hold current ServiceNow certifications.

Our work covers ServiceNow ITSM (Incident, Problem, Change, Request, Knowledge), CMDB and Discovery, ITOM and ITAM/Software Asset Management (including Snow Software), Service Portal and custom application development on the Now Platform, platform upgrades and cloud migrations, integrations with in-house systems, and managed support once the platform is live.

Since 2019 we have delivered for some of Thailand's largest organisations across telecommunications, banking and financial services, oil, gas and power, a financial regulator and higher education – from first ITSM implementations through to multi-year enhancement and managed-service engagements. We also operate E-Service Centre, a subscription ServiceNow service desk for organisations that want ITSM without owning a platform.

We work on transparent time-and-materials or fixed-scope terms with no lock-in contracts, and we bring a delivery method built on ServiceNow's own implementation framework.