DotCentric

DotCentric is an award-winning digital experience and technology partner, trusted by leading organisations where customer experience is business critical. Through partnerships with best-in-class digital experience platforms, we design and support future-ready websites and digital services that drive engagement, improve conversion and support long-term growth. Our services: Research and insightUncover deep customer insights and drive evidence-guided decision making. Experience designDesign intuitive digital experiences that deliver measurable outcomes. Technology and buildDelivery and support of best-in-class DXP and Commerce platforms. Experimentation and CROInnovate without risk to increase profit and revenue. Who we partner with: Our clients include leading organisations such as The Economist, Mental Health First Aid England, The Lawn Tennis Association, The Nursing and Midwifery Council and Karndean Designflooring to name a few. Our approach: Our approach is focused on identifying and designing the right experiences – powered and managed with the right technology. We call this building the ‘right’ thing the ‘right’ way. From research to optimisation, we take an agile, iterative approach to managing the entire lifecycle of business-critical websites and digital services – ensuring continuous improvement and long-term valueWhether you’re seeking deeper insights into user behaviour or looking to strengthen your technology foundations, we’ll help you connect the dots by bringing together the right people, processes and platforms to deliver measurable value.