Decima Ai Tech Pvt Ltd

Decima AI Tech builds production AI systems — not prototypes.

We specialise in conversational AI: voice agents and WhatsApp automation deployed in live commercial environments. Our platform currently handles roughly 650 inbound calls a day for a 500+ location retail services chain, with comparable deployments across healthcare, personal care, and food service. Everything runs on production infrastructure — OpenAI Realtime, Twilio, Meta WhatsApp Cloud API, Google Cloud.

Multilingual by default. Our agents operate in English, Hindi, and code-mixed Hinglish — the messy, real-world speech patterns that most vendors quietly avoid. If you're serving South Asian markets or diaspora customers, this is the difference between an agent that works and one that gets abandoned.We also build and operate our own SaaS, including an AI search visibility platform that audits how brands appear inside ChatGPT, Claude, Gemini, and AI Overviews. We ship our own products, which means we know what production actually costs to run and maintain.

Our founder spent 15 years as a contract manufacturer supplying major US and European home retail chains before moving into software — so Western procurement standards, documentation discipline, and delivery timelines are familiar territory, not a learning curve.

Based in Delhi NCR, India. DPIIT-recognised startup, Udyam registered.