Chatim

Chatim is an all-in-one customer engagement platform that helps businesses connect with website visitors the moment they arrive. Through real-time live chat, your team can respond to questions on the spot, build trust through personal interaction, and convert browsing visitors into loyal customers.

For businesses that want round-the-clock coverage, Chatim offers flexible automation. Start small with rule-based bots that handle frequently asked questions, then scale up to AI-powered conversations as your needs evolve. Whether it's a quick answer or a complex inquiry, your chatbot stays on duty even when your team is offline.

Our AI engine can be trained directly on your existing content, including website URLs, sitemaps, or manually added entries. It delivers intelligent, on-brand responses that stay aligned with your business, freeing your team to focus on higher-value work while the AI handles routine questions 24/7.

Beyond live chat, Chatim makes it effortless for visitors to reach you on their preferred channel. Visitors hovering over the widget instantly see options for WhatsApp, Telegram, Facebook Messenger, phone, and email — no need to dig through your site for contact details.

Everything you need lives in a single platform:

Lightning-fast performance: A lightweight widget engineered for Core Web Vitals, so it loads instantly without dragging down site speed or SEO. Fully responsive across every device.

Widget customization: Tailor colors, button shapes, avatars, placement, and auto-open timing to match your brand identity perfectly.

Analytics dashboard: Monitor visitor trends, device and browser breakdowns, referral traffic, and conversation volume to make confident, data-backed decisions.

Team collaboration: Add teammates as Admins or Managers, receive push notifications for new conversations, assign chats, and run the whole operation from one shared dashboard.

Webhooks: Receive real-time notifications when key events occur.