BTRNSFRMD

B-TRNSFRMD Consulting LLC transforms how mid-market companies in healthcare, financial services, and retail connect with their customers — from the contact center to the service desk to the CRM and every workflow in between. We implement and optimize the platforms that power those interactions — Freshworks, Creatio, Microsoft and NICE CXone — using our PATH TO OUTCOME methodology to move organizations from fragmented technology investments to measurable customer outcomes. From interactions to outcomes — that is the journey we deliver, every engagement, every client.