Atlantic Data Team

4 Reasons Why You’ll Want to Work with Atlantic Data Team Over All Other Managed Service Providers:

Our phones are answered live by an actual human: No more leaving voicemail for an unresponsive IT tech that may or may not call back.

Stellar response time: We always beat the response times of our Service Level Agreement: Many of our competitors don’t dare offer an SLA because their response times are so slow. Our average response time is less than 15 minutes, and if we miss it, we credit you $50.

We fix it right or WE lose money: Our flat-rate support plan was designed from the start to encourage us to fix problems the first time. You pay a flat rate each month, and if we have to keep spending time re-fixing a problem, there is no additional charge for you – but it costs us time and money, so we are motivated to get it right.

No Geek-Speak: We will talk to you in plain language, unlike some condescending, arrogant IT techs that seem to enjoy talking over your head.