Amalga Group

Amalga Group is an American-owned nearshore BPO and IT outsourcing partner that helps U.S. mid-market companies build dedicated teams in Mexico at 40–50% below the cost of U.S. equivalents. From operations centers in Monterrey and Mexico City, we deliver specialized customer support, back-office, legal operations, finance and accounting, contact center, and software engineering teams that work in U.S. time zones with C2-level English. Unlike traditional outsourcers, we don't just fill seats — we hire, train, manage, coach, and retain your team, then report results before you ask. Delivery runs under ISO 27001 certification and HIPAA compliance (BAAs available), with SOC 2 Type II in progress. Founded in 2021 and serving legal, financial services, retail, technology, telecom, and healthcare clients, Amalga delivers boutique attention with enterprise results — a partner close enough to visit, with leadership that picks up the phone.