Alpha NetSolutions, Inc.

Alpha NetSolutions, Inc. provides outsourced IT to small and medium businesses in Southern New England. We leverage economies of scale and best practices to provide our clients with Enterprise-grade IT solutions at small business prices.

We also offer backups and disaster recovery, virtualization, cloud services, security (perimeter, Unified Threat Management, and Email Threat Management), project management, and procurement services.

We are a customer-service focused company, using KPIs to keep our teams focused on what's important to us and our clients. Our 3 core KPIs help us use prevention to reduce the number of issues our end users experience; keep our average time to close a ticket with a successful resolution to under 6 business hours; and to make sure our clients remain raving fans of our customer service.