60mn

60mn is a Customer Experience, Digital and Data consulting firm helping organizations deliver measurable business performance through transformation at scale.

We specialize in customer experience (CX) transformation, digital transformation, and data-driven performance, supporting companies in improving operational efficiency, customer satisfaction, and revenue growth.

Our approach focuses on aligning business strategy, customer journeys, and operational execution to ensure that transformation delivers real impact — not just KPIs on dashboards.

60mn brings deep expertise in contact centers, omnichannel customer journeys, digital product adoption, and data & analytics activation. We work with large organizations operating in complex environments, where customer experience and operational performance are critical to success.

We support leadership teams and operational stakeholders across all stages of transformation — from strategy definition and customer journey redesign to execution, performance management, and continuous improvement.

Our mission is simple: turn Customer Experience, Digital, and Data initiatives into tangible business results.