# Southwest Recovery Services

> Providing Creative Solutions to Common Problems

- Canonical listing: https://agencysource.com/agencies/southwest-recovery-services
- Location: Addison, TX
- Categories: [Content Marketing](https://agencysource.com/categories/content-marketing), [Call Centers & BPO](https://agencysource.com/categories/call-center-bpo), [Legal Services](https://agencysource.com/categories/legal-services)
- Services: Call Center Services, Customer Service Outsourcing
- Industries: Construction, Franchises, Supply Chain, Logistics, and Transport, Financial services, HVAC, Manufacturing, Utilities, Electric, Information technology, Roofing
- Team size: 10 - 49
- Hourly rate: Undisclosed
- Minimum project: $5,000+
- Founded: 2004
- Website: https://www.swrecovery.com
- Listing: Not yet claimed
- Agency Source rating: no Agency Source reviews yet

## About

Southwest Recovery Services is a contingency-based B2B debt collection and accounts receivable management firm headquartered in Addison, Texas. Founded in 2004 by Steven Dietz, who has been active in the commercial collections industry since 1996, the firm operates 12 offices across Texas, Georgia, Ohio, Colorado, Oklahoma, Missouri, and Florida.

The firm specializes in commercial debt recovery for clients in logistics, property management, healthcare, oil and gas, automotive finance, utilities, insurance and subrogation, and government sectors. Its contingency-only model means clients pay no upfront fees—the firm is compensated only when a successful recovery is made, with fees ranging from 25% to 35% depending on account age and volume.

Southwest Recovery Services operates under a strict compliance framework aligned with the FDCPA, Regulation F, and applicable state statutes. The firm is licensed in 20 states and deploys a purpose-built technology stack including Aktos.ai, Skit.ai, TCN, Collectwise, and Experian to manage high-volume portfolios with precision and full compliance documentation on every account.

Services extend beyond standard debt recovery to include early-out programs, revenue cycle management, accounts receivable BPO, and strategic consulting for organizations seeking to strengthen their internal credit and collections infrastructure.

With nearly three decades of industry experience, Southwest Recovery Services combines the resources of a national agency with local market expertise across 12 commercial hubs—delivering compliance-first, results-driven recovery with no retainers and no fees on accounts that are not successfully collected.

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