# Simply Contact

> Support Operations Partner for Complex Industries

- Canonical listing: https://agencysource.com/agencies/simply-contact
- Location: Dnipro, Ukraine
- Categories: [Custom Software Development](https://agencysource.com/categories/custom-software-development), [Call Centers & BPO](https://agencysource.com/categories/call-center-bpo)
- Services: Customer Service Outsourcing, Call Center Services, Back Office Outsourcing
- Industries: Hospitality & leisure, Medical, Financial services, Government, Information technology, Retail, eCommerce, Other industries, Supply Chain, Logistics, and Transport
- Hourly rate: 250 - 999
- Minimum project: $1,000+
- Founded: 2013
- Website: https://simplycontact.com
- Listing: Not yet claimed
- Agency Source rating: no Agency Source reviews yet

## About

Simply Contact is a customer support operations partner for companies in complex, regulated, and high-expectation industries.

Founded in 2013, we operate 850+ agents across Poland, Romania, Bulgaria, Slovakia, the Czech Republic, Moldova, and Ukraine. European delivery ensures highly educated talent, a western business mindset, and cost structures that reflect the region's competitive advantage.

We design and run tailored support operations: from workflow architecture and escalation logic to AI embedded where it measurably improves outcomes. Each engagement is built around a client's specific product, customer journeys, and risk profile.

Among our clients are Wizz Air, Bolt, Metro, Deloitte, Ditto Music, and Yves Rocher. We operate across travel and aviation, fintech, e-commerce, SaaS, mobility, and healthcare — verticals where a support failure has direct consequences for revenue, compliance, and brand trust.

If your support function is growing in complexity and requires a partner with the operational depth to match, let’s talk!

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Source: Agency Source, https://agencysource.com/agencies/simply-contact. Ratings and reviews come only from reviews submitted and moderated on Agency Source; agencies cannot pay for rank.