# Ridgeline Agency

> Premium CX Consulting + Managed Services

- Canonical listing: https://agencysource.com/agencies/ridgeline-agency
- Location: Houston, TX
- Categories: [AI & LLM Development](https://agencysource.com/categories/ai-development), [AI Agents & Automation](https://agencysource.com/categories/ai-agents-automation), [AI Consulting & Strategy](https://agencysource.com/categories/ai-consulting), [Call Centers & BPO](https://agencysource.com/categories/call-center-bpo), [CRM Consulting & Implementation](https://agencysource.com/categories/crm-implementation), [HubSpot Agencies](https://agencysource.com/categories/hubspot-agencies)
- Services: Customer Service Outsourcing, CRM Consulting and SI, AI Agents, AI Consulting, Other IT Consulting and SI, Unified Communications Consulting & SI
- Industries: eCommerce, Hospitality & leisure, Business services, Consumer products & services
- Team size: 50 - 249
- Hourly rate: $50 - $99 / hr
- Minimum project: $5,000+
- Founded: 2020
- Website: https://www.ridgelineagency.com
- Listing: Not yet claimed
- Agency Source rating: no Agency Source reviews yet

## About

Ridgeline Agency is a customer experience consulting firm built for brands that refuse to compromise on quality. We operate two complementary service lines: customer service tech consulting and managed customer service.

On the consulting side, we help growth-stage companies implement and optimize their CX technology stack: helpdesk configuration (Gorgias, Front, HubSpot Service Hub, Freshdesk, Zendesk and more), AI integration, and workflow automation. We don't just set up tools: we build systems that scale with your business.

We also offer RidgelineRemote, our fully-managed customer service team for premium e-commerce brands. Our bilingual US and Honduras-based team handles your customers like they're our own, with the quality standards your brand demands.

Founded in 2020 and headquartered in Houston, we've grown to 50+ team members serving clients across the US. We're certified partners with leading platforms and take a consultative, quality-first approach--because your customers deserve better than "good enough."

Whether you need a one-time implementation, ongoing optimization, or a full customer service team, we meet you where you are and build from there.

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