# RAM BPO

> Nearshore teams that stay — <3% attrition

- Canonical listing: https://agencysource.com/agencies/ram-bpo
- Location: Medellín, Colombia
- Categories: [Staff Augmentation](https://agencysource.com/categories/staff-augmentation), [Call Centers & BPO](https://agencysource.com/categories/call-center-bpo), [SDR & Sales Outsourcing](https://agencysource.com/categories/sales-development)
- Services: Back Office Outsourcing, Call Center Services, Customer Service Outsourcing, Sales Outsourcing
- Industries: Business services, Advertising & marketing, Insurance, eCommerce, Legal, Medical
- Team size: 10 - 49
- Hourly rate: Undisclosed
- Minimum project: $1,000+
- Founded: 2020
- Website: https://rambpo.com
- Listing: Not yet claimed
- Agency Source rating: no Agency Source reviews yet

## About

RAM BPO builds dedicated, fully-managed nearshore teams in Medellín, Colombia for U.S. companies — so you direct the work while we handle recruiting, payroll, benefits, compliance, office space, and equipment.

What sets us apart is retention: under 3% attrition versus the 40-60% industry average. Your team stays, keeps your process knowledge, and grows with you. We go live in just 7-10 business days and deliver 25-30% all-in cost savings, with bilingual (B2+) talent operating in the U.S. East Coast time zone for real-time collaboration.

Our roots are in logistics and tech — trusted by Magaya, Freightsnap and Sizelabs — with expanding expertise in customer support, virtual assistants, 3PL back-office, legal, and professional services.

We measure success by how long clients stay. 100% client retention since 2021, with our longest partnership at 4 years and $3.3M+ managed. Not a vendor — an extension of your team.

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Source: Agency Source, https://agencysource.com/agencies/ram-bpo. Ratings and reviews come only from reviews submitted and moderated on Agency Source; agencies cannot pay for rank.