# Rakibul Islam

> CRM Engineer. Automation Architect

- Canonical listing: https://agencysource.com/agencies/rakibul-islam
- Categories: [Web Development](https://agencysource.com/categories/web-development), [CRM Consulting & Implementation](https://agencysource.com/categories/crm-implementation), [Ecommerce Development](https://agencysource.com/categories/ecommerce-development), [IT Consulting & Managed IT](https://agencysource.com/categories/it-services), [Recruiting & HR](https://agencysource.com/categories/recruiting-staffing), [Architectural Design](https://agencysource.com/categories/architectural-design)
- Services: CRM Consulting and SI, E-Commerce Development, IT Managed Services, IT Strategy Consulting, PEO/Employee Leasing, AI Agents, AI Consulting, API Development, Back Office Outsourcing, Content Moderation Services, Digital Engineering, Unified Communications Consulting & SI, Web Development
- Team size: 2 - 9
- Hourly rate: $50 - $99 / hr
- Minimum project: $1,000+
- Founded: 2010
- Website: https://mrakibulislam.com
- Listing: Not yet claimed
- Agency Source rating: no Agency Source reviews yet

## About

I started in 2010 with a single CRM project on Upwork. Fourteen years, 50+ implementations, and 21,000+ logged hours later — I'm the Marketing Automation Specialist at New Zealand Trade and Enterprise (NZTE), helping NZ's most ambitious businesses grow globally.

I've run Zendesk for 1,000+ agents at Upwork Inc. I've built Shopify stores serving millions of customers. I've migrated 150,000 tickets between platforms without losing a single record. My clients are in the USA, Canada, UK, Australia, South Africa, and New Zealand.

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