# Nuvirateck

> Zendesk AI Certified, HRMS, CX & Custom Dev

- Canonical listing: https://agencysource.com/agencies/nuvirateck
- Categories: [Web Development](https://agencysource.com/categories/web-development), [CRM Consulting & Implementation](https://agencysource.com/categories/crm-implementation), [Custom Software Development](https://agencysource.com/categories/custom-software-development), [Ecommerce Development](https://agencysource.com/categories/ecommerce-development), [IT Consulting & Managed IT](https://agencysource.com/categories/it-services), [Mobile App Development](https://agencysource.com/categories/mobile-app-development)
- Services: CRM Consulting and SI, Custom Software Development, Mobile App Development, Web Development, E-Commerce Development, Enterprise App Modernization, IT Strategy Consulting
- Industries: Information technology, Retail, Business services, Gaming, Telecommunications, eCommerce, Real estate
- Team size: 2 - 9
- Hourly rate: $25 - $49 / hr
- Minimum project: $1,000+
- Founded: 2025
- Website: https://nuvirateck.com
- Listing: Not yet claimed
- Agency Source rating: no Agency Source reviews yet

## About

Nuvirateck is a global technology implementation partner headquartered in Mumbai, India, with active clients across India, UAE, and Australia. We are a Zendesk Advanced AI Certified Implementation Partner and one of a select group globally authorised to implement Zendesk’s full AI stack including AI Agents, Agent Copilot, and Sunshine Conversations. Our core services span three areas:

1. CX & EX Platform Implementation ,we deploy Zendesk AI for customer support (CX) and employee service (EX) operations, going live in 7 days. Clients typically see 55–65% ticket deflection from day one.

2. SaaS Stack Consolidation — We replace fragmented tooling (Jira, Asana, Freshdesk, Kapture) with Kroolo — an AI-native platform for project management, collaboration, and helpdesk. Clients reduce SaaS spend by 40–60% in year one.

3. Custom Development — Where no off-the-shelf product fits, we build it. Bespoke CX platforms, HRMS (Nuvisetu), and workflow automation tools. IP owned by the client. Industries served: Hospitality, Fintech, Ride-hailing, FMCG, E-commerce, Real Estate, EdTech, and Healthcare. We are also an AWS Partner Network member and Kroolo’s authorised India distributor.

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