# Nerv (Now Hikko)

> Specialists in automated customer service

- Canonical listing: https://agencysource.com/agencies/nerv-now-hikko
- Location: Montevideo, Uruguay
- Categories: [GTM Engineering](https://agencysource.com/categories/gtm-engineering), [AI & LLM Development](https://agencysource.com/categories/ai-development), [Business Consulting](https://agencysource.com/categories/business-consulting), [Call Centers & BPO](https://agencysource.com/categories/call-center-bpo)
- Services: AI Development, Business Consulting, Back Office Outsourcing, Financial Consulting
- Industries: Financial services, Retail, eCommerce, Telecommunications
- Team size: 50 - 249
- Hourly rate: Undisclosed
- Minimum project: $10,000+
- Founded: 2020
- Website: https://nerv.is
- Listing: Not yet claimed
- Agency Source rating: no Agency Source reviews yet

## About

Nerv is now Hikko after merging with Nimacloud.

https://hikko.is/

Nerv (prev. ALAN, acq. by Delivery Hero) is a technology company that specializes in automated customer service. We enable businesses to automate transactions at scale, enhancing the customer experience by providing seamless support with AI-powered virtual assistants. Our solutions combine self-service with human and proactive support. As a result, companies can manage high support volume effortlessly, boosting sales, reducing costs, and improving customer satisfaction. Through a consultative methodology, we identify your challenges and the best solution to achieve your goals. Our world-class product suites include: help center, conversational for banking and e-commerce, and custom-made solutions. With high go-to-market speed and easy integration into existing enterprise systems, nerv's solutions have been implemented in +30 countries, 3 continents, and 12 different languages.

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