# InOro

> Turn every call center conversation into a busines

- Canonical listing: https://agencysource.com/agencies/inoro
- Location: Poznań, Poland
- Categories: [AI & LLM Development](https://agencysource.com/categories/ai-development), [AI Consulting & Strategy](https://agencysource.com/categories/ai-consulting), [Data & Analytics](https://agencysource.com/categories/data-analytics), [Call Centers & BPO](https://agencysource.com/categories/call-center-bpo), [Chatbots & Conversational AI](https://agencysource.com/categories/chatbots-conversational-ai)
- Services: AI Development, AI Consulting, Generative AI, BI & Big Data Consulting & SI
- Industries: Retail, eCommerce, Utilities, Financial services, Insurance
- Team size: 10 - 49
- Hourly rate: $50 - $99 / hr
- Minimum project: $10,000+
- Founded: 2023
- Website: https://inoro.ai
- Listing: Not yet claimed
- Agency Source rating: no Agency Source reviews yet

## About

InOro.ai is a Polish AI-native platform delivering Conversation Intelligence, Voice Analytics, and VoiceBot solutions to enterprise clients across financial services, energy, insurance, and telecommunications.

Built for call center environments, InOro.ai transforms unstructured voice data — phone calls, voicebot sessions, customer interactions — into actionable business intelligence.

Our platform transcribes, scores, and analyzes every conversation at scale, enabling QA teams, operations leaders, and CX managers to make data-driven decisions in real time.

Core capabilities: • Speech-to-Text Engine: 99.2% accuracy, Polish and multilingual • Agent Scoring & QA Automation: AI-powered evaluation replacing manual call monitoring • Sentiment &

Emotion Analysis: real-time detection of customer frustration, objection patterns, and escalation signals • VoiceBot Analytics: performance dashboards for outbound and inbound AI voice campaigns • Manager Dashboards: KPI tracking across agents, teams, and campaigns •

Compliance Module: GDPR-native, PCI DSS, EU AI Act ready (Annex III) Unlike generic AI platforms, InOro.ai is purpose-built for the contact center — priced per minute of analyzed audio (not per agent seat), deployable in days, and hosted exclusively on EU infrastructure (Frankfurt).

Our clients typically reduce manual QA overhead by 40–60% within the first 90 days. Reference clients: AASA Polska (financial services), Tarczyński (FMCG), Elocity (energy/renewables), PZU (insurance — VoiceBot campaign).

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Source: Agency Source, https://agencysource.com/agencies/inoro. Ratings and reviews come only from reviews submitted and moderated on Agency Source; agencies cannot pay for rank.